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ASQ Certified Quality Improvement Associate
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Question #4
#4
Multiple Choice
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Why is Service Management so important to IT service providers?
A.
The success of many businesses depends upon the quality of their IT
B.
It's the only way to manage IT in the Internet age
C.
It's contained within the IT Infrastructure Library
D.
It's the first non-proprietary initiative for the management of IT systems
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Exam CQIA Topic 1 Question 4
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