Managing Jira Service Projects for Cloud

Levi recently joined the company but cannot view tickets in your project. As a project admin, what can you do to grant her access?

Three different companies use your service project. You need to make the project more secure so that employees of one company do not see the email addresses of...

In a particular service project, Bella is found in two locations: In the Service Desk Customers project role under the People and access section of project sett...

You need a public-facing service project where existing customers can add new customers by simply sharing requests with their email addresses. Identify one conf...

At 5:15 PM, you changed the calendar for a particular SLA from a 24/7 calendar to a 9-5 calendar. At 9:30 AM the next day, you notice the SLAs are paused on all...