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Cisco300-830
Cisco Professional Certification
This certification validates networking skills in enterprise networking, including design, configuration, troubleshooting, and secure operations. It is intended for professionals responsible for reliable connectivity across enterprise environments.
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Exam Details
Total Questions
60Last Updated
Aug. 2026Rating
4.9
Question Types
Multi choices
56Drag&Drop
4 Get Full Access
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#1Multiple Choice
A customer using Webex Contact Center wants to transition from traditional agent-based routing to a skill-based routing model that uses skill criteria assigned to the queue functionality to enhance efficiency and customer satisfaction. Which two essential configuration actions must the administrator complete to successfully take this transition? (Choose two.)
#2Multiple Choice
An engineer is configuring outdial telephony for a new Cisco Webex Contact Center deployment. Which two configurations are required? (Choose two.)
#3Multiple Choice
An administrator must connect a customer call to an external IVR service while retaining control of the call and later return it to the original flow. Which node must the administrator use to make this happen?
#4Drag & Drop
DRAG DROP -
An engineer is designing a Cisco Webex Contact Center call queue. Drag and drop the configuration actions from the left that are needed to meet the call queue requirements to the right. Not all options are used.
#5Multiple Choice
A Webex Contact Center environment uses only Webex Calling registered endpoints for agent connection and requires that unanswered customer calls are requeued to be handled by the next available agent. Any direct unanswered call to the agent must roll to their designated voicemail. Which configuration meets this requirement?