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Cisco Administering Cisco Contact Center Enterprise
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Question #4
#4
Multiple Choice
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What are two purposes of Cisco Unified Intelligence Center? (Choose two.)
A.
obtains data from the base solution's database, known as Data Sources
B.
automates Text to Voice Bot Configurations
C.
allows agents to re-skill to a different skill group or team
D.
allows different groups of use is to configure APIs based on their roles
E.
customizes the visual presentation of the reports
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Exam 500-442 Topic 1 Question 4
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