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Cisco Advanced Administration and Reporting of Contact Center Enterprise
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Question #5
#5
Multiple Choice
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What is the role of CVP in UCCE/PCCE?
A.
interface between CUBE and UCCE/PCCE
B.
queuing and self-service IVR
C.
call routing brain of PCCE/UCCE
D.
plays IVR Prompts to Callers
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Exam 500-443 Topic 1 Question 5
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