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Exin ITIL Foundation (syllabus 2011)
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Question #6
#6
Multiple Choice
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Which of the following is an objective of business relationship management?
A.
To identify patterns of business activity
B.
To ensure high levels of customer satisfaction
C.
To secure funding to manage the provision of services
D.
To ensure strategic plans for IT services exist
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Question 6 of 423
Exam EX0-001 Topic 1 Question 6
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