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Exin IT Service Management Foundation based on ISO / IEC 20000
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Question #8
#8
Multiple Choice
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What is a Configuration Baseline?
A.
A benchmark of the service provider's capability
B.
A configuration audit report
C.
A snapshot of the state of an IT Service or individual Configuration Item (CI) at a point in time
D.
The change requests allocated to a release
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Exam EX0-115 Topic 1 Question 8
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