Exin IT Service Management Foundation based on ISO / IEC 20000 | GrabCert

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ExinEX0-115

IT Service Management Foundation based on ISO / IEC 20000

This certification validates project and service delivery knowledge across planning, delivery, stakeholder coordination, and continuous improvement. It is intended for professionals who manage structured work and measurable service outcomes.

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Exam Details

Total Questions

136

Last Updated

Aug. 2026

Rating

4.9

Question Types

Multi choices

136

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#11Multiple Choice

Which process includes the responsibility of recovering the service as quickly as possible?

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#12Multiple Choice

What is the definition of IT Service Management?

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#13Multiple Choice

Which process or function is responsible for supplying first-line support and assistance in daily use of IT services'?

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#14Multiple Choice

What does the term "Integrity" mean in the context of Information Security Management?

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#15Multiple Choice

What is a Known Error?

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