This certification validates practical skills in artificial intelligence and machine learning, including data preparation, analysis, governance, and communicating reliable insights. It is intended for professionals who build or operate data-driven solutions.
A bot needs to identify a number a customer says in a booking request – for example, “I need two tickets.” Which action should the designer configure?
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Get Started FreeWhich action in a digital bot flow helps select follow-up intents to guide the customer through a conversation?
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Get Started FreeA business wants to use stored call recordings and transcripts in Genesys Cloud to create a new intent miner. Which data source should they choose?
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Get Started FreeWhich best practice should you follow during post-test analysis of a bot model?
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Get Started FreeDuring testing, a model selects the wrong intent when users say general phrases like ‘help me’ or ‘why’. What’s the recommended corrective action?
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