Genesys Genesys Cloud Certified Professional - Contact Center Admin | GrabCert

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GenesysGCP-GC-ADM

Genesys Cloud Certified Professional - Contact Center Admin

This certification validates practical ability to design, deploy, and operate scalable cloud services, with emphasis on cloud architecture and operations. It is intended for professionals who manage reliable, secure, and cost-aware environments.

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Exam Details

Total Questions

60

Last Updated

Aug. 2026

Rating

4.9

Question Types

Multi choices

60

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#31Multiple Choice

How many types of flows are supported by Architect?

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#32Multiple Choice

Call Recording is enabled in _________________.

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#33Multiple Choice

Where are Genesys Cloud call recordings stored?

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#34Multiple Choice

What would you select from the Admin>Outbound Dialing menu to create a new campaign?

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#35Multiple Choice

Recording Policies can be configured for what type(s) of contact(s)?

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