A customer has deployed an AOS-10 mobility gateway cluster consisting of three controllers at a single site. The WLAN is configured to tunnel wireless device traffic to the AOS-10 mobility cluster. The clients are authorized to use WPA2-Personal. An end-user has opened a ticket with the helpdesk stating they cannot connect their client device to the network. There are other devices currently associated with the SSID with no issues.

Reviewing the output, what is the issue?