As a test analyst, you have been asked to conduct a role-based review of the usability of the electronic banking system’s user interface. The interface allows the user to choose a language from English, Spanish, or Italian. The system is secured with a multi-factor authentication mechanism. After logging in, the user can manage their loans.
During the review, you take the role described by the following persona:

Name: Maria Rossi -

Age: 64 -
Occupation: retired Italian language teacher
Knowledge of technology: basic; she is afraid of technology
Hardware: Windows laptop, Android phone

Place of residence: Rome, Italy -
Language skills: Italian (native), Spanish (basic)
What could MOST likely be reported by you during this review?