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Home/Exams/ITIL ITIL 4 Leader Digital and IT Strategy/Question #4
#4Multiple Choice

An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps.
The procedures are very clear, and if staff follow the exact steps in the procedures then the results are always good, but this takes a lot of time.
What is the BEST way to improve efficiency?

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Exam ITIL-4-LEADER-DIGITAL-AND-IT-STRATEGY Topic 1 Question 4
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