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ITIL ITIL 4 Practitioner Service Request Management
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Question #2
#2
Multiple Choice
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What is a main characteristic of a service request?
A.
A service request has unpredictable results
B.
A service request is accessed by users through a single channel
C.
A service request is acted on by the service provider
D.
service request leads to a normal change
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Question 2 of 34
Exam ITIL-4-PRACTITIONER-SERVICE-REQUEST-MANAGEMENT Topic 1 Question 2
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