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ITIL ITIL 4 Foundation
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Question #17
#17
Multiple Choice
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What impact does automation have on a service desk?
A.
Less low level work and a greater ability to focus on user experience
B.
Increased phone contact and a reduced ability to focus on user experience
C.
Ability to work from multiple locations, geographically dispersed
D.
Ability to work from a single centralized location
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Question 17 of 356
Exam ITILFND-V4 Topic 1 Question 17
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