David works as a Support Analyst for White Well Inc. He uses Microsoft Outlook for messaging and e- mailing.
MS Outlook has been configured to use an IMAP account. He creates a rule named "Open Program" by using the rules wizard. He opens the rules wizard to review how many rules are created. However, he see the word failed in the name of the rule instead of the name "Open Program". Which of the following is the cause of the issue?