This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
DRAG DROP - Your customers can request service appointments through a custom website. When a request is submitted, you want to send a confirmation using Dynamic...
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Get Started FreeThe marketing department at Contoso Children's Foundation wants to set up a real-time journey to thank people for their donations, using specific donation value...
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Get Started FreeYou work for a non-profit organization where donations are registered and managed within the same Microsoft Power Apps environment where Dynamics 365 Customer I...
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Get Started FreeYou are creating a real-time customer journey that sends SMS messages to customers asking customers to either confirm scheduled service appointments or request...
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Get Started FreeYou are configuring real-time journey triggers for an upcoming roadshow. The Customer Experience Director asks you to send a thank you email to all attendees up...
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