Microsoft Dynamics CRM 2016 Customization and Configuration

You have a Dynamics CRM organization. You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear n...

You are modifying a Dynamics CRM form for a custom entity. You need to identify which parts of the CRM form users can use to modify data. Which two parts should...

You work in a customer service organization. Sometimes, when a new record is created, a customer service representative must capture additional data. When this...

You need to identify maximum number of stages that a business process flow can contain. What should you identify?

You need to identify which types of data can be included in a business process flow. Which three types of data should you identify? Each correct answer presents...