Microsoft Dynamics 365 for Retail

You need to close a case for a specific customer. What status allows you to close a case?

Which two scenarios restrict the cancellation of a sales order? Each correct answer presents a complete solution.

You retail store policy states that you cannot have more than $1,000.00 or less than $200.00 in the cash drawer at any given time. You have a busy hour at your...

You plan to close the store at the end of your shift. The store policy requires: ✑ All cash must be reconciled at the end of the day. ✑ The cash drawer must con...

You need to create a customer return merchandise authorization using call center functionality. Under which circumstance will the customer receive the refund be...