This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure: The business requirement...
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Get Started FreeSales managers must be able to approve sales quote proposals by email and from their mobile devices. How do you implement this requirement?
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Get Started FreeYou are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days. To meet this requireme...
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Get Started FreeA survey is sent to a customer via email. How do you configure a solution to ensure the email Includes the case ID for the survey?
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Get Started FreeA new case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Rec...
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