This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
Here are the salesforce.com definitions of a Lead, Account, Contact, & Opportunity. Which one is the definition for an opportunity?
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Get Started FreeWhen I qualify a lead, the lead then automatically becomes: (Choose all that apply.)
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Get Started FreeWhen I convert a lead to an Opportunity, I must give the opportunity a unique name so I know what it is (ex: Pacific Bank `" Red Package).
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Get Started FreeYou are about to enter a new lead from a cold call into SFDC. What do you do first?
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Get Started FreeAccounts can be created by converting a lead to an opportunity, or by manual entry.
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