This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created...
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Get Started FreeCloud Kicks has two different support teams with different case stages and data points they need to capture for resolution. How can an administrator configure t...
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Get Started FreeAn administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accompl...
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Get Started FreeDreamHouse Realty (DR) develops town center projects all over the country and would like to use Salesforce to track this development. DR needs to track the full...
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Get Started FreeCloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?
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