This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
Ursa Major Solar classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should go to the Regula...
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Get Started FreeThe Support team at Ursa Major Solar occasionally views shipments from an application external to Salesforce. What is the best way to configure the UI to allow...
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Get Started FreeSupport reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the ad...
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Get Started FreeNorthern Trail Outfitters uses web-to-case to convert support requests submitted through its website into cases. The support team want to automatically send an...
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Get Started FreeCloud Kicks is working on a rebrand. In which two areas of the Salesforce mobile app can the administrator customize the branding? (Choose two.)
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