This certification validates practical skills in data management and analysis, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
Universal Containers has a Sales Cloud implementation for a sales team and an enterprise resource planning (ERP) as a customer master. Sales teams are complaining about duplicate account records and data quality issues with account data.
Which two solutions should a data architect recommend to resolve the complaints? (Choose two.)
Universal Containers (UC) has adopted Salesforce as its primary sales automation tool. UC has 100,000 customers with a growth rate of 10% a year. UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle.
The UC sales team needs to be able to pull up a customer record and view their account status, invoice history, and open opportunities without navigating outside of Salesforce.
What should a data architect use to provide the sales team with the required functionality?
Universal Containers (UC) is in the process of migrating legacy inventory data from an enterprise resource planning (ERP) system into Sales Cloud with the following requirements:
1. Legacy inventory data will be stored in a custom child object called Inventory__c.
2. Inventory data should be related to the standard Account object.
3. The Inventory__c object should inherit the same sharing rules as the Account object.
4. Anytime an Account record is deleted in Salesforce. the related Inventory__c record(s) should be deleted as well.
What type of relationship field should a data architect recommend in this scenario?
Northern Trail Outfitters has implemented Salesforce for its sales associates nationwide. Senior management is concerned that the executive dashboards are not reliable for their real-time decision-making. On analysis, the team found the following issues with data entered in
Salesforce:
1. Information in certain records is incomplete.
2. Incorrect entry in certain fields causes records to be excluded in report filters.
3. Duplicate entries cause incorrect counts.
Which three steps should a data architect recommend to address the issues? (Choose three.)
Northern Trail Outfitters (NTO) has been using Salesforce for Sales and Service for 10 years. For the past two years, the marketing group has noticed a rise from 0% to 35% in returned mail when sending mail using the contact information stored in Salesforce.
Which solution should the data architect use to reduce the amount of returned mail?