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Home/Exams/Salesforce Salesforce Certified Service Cloud Consultant/Question #20
#20Multiple Choice

Cloud Kicks (CK) has created hundreds of Knowledge articles about its products. The articles have been attached to closed cases. A new product release will require changes to dozens of articles. After revising the articles, CK wants to see that a prior article version was associated with the closed cases.
What is the recommended method to meet the requirements?

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Exam CERTIFIED-SERVICE-CLOUD-CONSULTANT Topic 1 Question 20
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