Cloud Kicks, a global corporation, has the following environment:
50,000 users
24×7 call center operated by 25,000 users, including both employees and contractors
A sales organization that has 15,000 users
The sales organization began processing about 120,000 updates to opportunity custom fields called priority and NextStep. They also started processing 20,000 updates to a highly nested territory hierarchy.
There was a third mass update on a Next Step field on the Action Plan custom object that has Case as a lookup field. Users started seeing a Group membership lock error in the system.
What is a probable cause for this error?