This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
Upon review of its new Portal landing page built with Experience Builder, Cloud Kicks does not think its brand experience is translated into the user experience. The UX Designer confirms the Theme was set up correctly.
Which additional UX elements should be reviewed to influence the brand experience?
Cloud Kicks allows its partners to manage leads and opportunities. The company’s relationship manager has requested that partners can quickly browse and see their opportunities segmented by key attributes:
If the opportunity is closing within 2 weeks
If it is valued at more than $100,000
Which approach should be used in Experience Builder to enable this?
A UX Designer has identified the Case Solver as a key user persona for Cloud Kicks’ Service Cloud instance.
Which activities should be considered while designing the Case Solver experience?
Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation.
Which detail could be verified by testing keyboard navigation for accessibility?
Cloud Kicks has a text information-rich Salesforce org. The company wants to maximize the content on every screen because most of its employees use laptops with limited screen space.
Which global user interface setting should be used to best solve this problem?