This certification validates practical skills in data management and analysis, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
The CMDB Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping.
Which field on an Incident form is automatically populated after a CI is selected that references an appropriate support group?
A Configuration Management Process Owner is preparing solution options for presentation to the technical governance board for ingesting custom CIs to the CMDB. The solution needs to align with best practice, minimize the cost of future work (technical debt) and ensure compliance with future upgrades.
Which solutions accomplish this? (Choose two.)
A CMDB Administrator wants only the CIs of Principal Classes to appear in CI reference fields, for example the CI reference fields accessible from an Incident Form.
Where does the CMDB Administrator designate Principal Classes?
A Configuration Manager is managing a CI class in the CMDB. The identification rule(s) needs an update.
Where can the Configuration Manager view and configure the existing identification rule(s) for the class? (Choose two.)
A CMDB Administrator wants to ensure that only relevant CIs from managed classes will be shown on Incident, Problem, and Change records.
Which checkbox needs to be checked in the CI Class Manager for the CMDB Administrator to achieve the requested result?