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Cisco Deploying Cisco Unified Contact Center Express
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Question #4
#4
Multiple Choice
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A preview outbound dialer uses which source and destination resources?
A.
a CTI port to the customer
B.
the ACD line of the agent to the customer
C.
the personal line of the agent to the customer
D.
a CTI port to the agent, then redirected to the customer
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Exam 500-052 Topic 1 Question 4
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