A client needs to deliver 50 distribution centers throughout the eastern United States. These will be time sensitive in their delivery and will need to open in a phased manner. Due to rising construction costs, the client wants to maximize as much of the economies of scale as possible. They have chosen to establish a Program Management Office (PMO) to drive this program.
A CM’s firm has been selected to establish and operate this PMO. The contract requires key deliverables be established and met for the first 90 days of the PMO.
Based on industry best practice, the CM establishes which of the following key deliverables initially?