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Genesys Genesys Cloud CX Certified Professional – Consolidated
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Question #5
#5
Multiple Choice
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Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)
A.
Language
B.
Roles
C.
Skills
D.
Queue
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Question 5 of 224
Exam GCP-GCX Topic 1 Question 5
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