Microsoft Microsoft Dynamics 365 Customer Service Functional Consultant | GrabCert

MicrosoftMB-230

Microsoft Dynamics 365 Customer Service Functional Consultant

This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.

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Exam Details

Total Questions

459

Last Updated

Aug. 2026

Rating

4.9

Question Types

Multi choices

275

Drag&Drop

93

Hotspot

91

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#166Drag & Drop

DRAG DROP - Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. How...

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#167Hotspot

HOTSPOT - Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. Howev...

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#168Multiple Choice

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the...

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#169Multiple Choice

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the...

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#170Multiple Choice

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the...

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