This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
You are a Dynamics 365 Customer Service administrator. You are creating a customer service schedule. You need to ensure that the schedule shows the correct time...
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Get Started FreeA company uses Dynamics 365 Customer Service. The schedule shows working intervals of 45 minutes. The intervals cause customer service representatives to have t...
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Get Started FreeHOTSPOT - A computer repair company employs technicians. Some technicians fix hardware issues and some fix software issues. A case is opened for each customer c...
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Get Started FreeA fitness company has several locations. The company implements Dynamics 365 Customer Service and uses it to schedule personal trainer sessions with customers....
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Get Started FreeHOTSPOT - A company installs and services air filtering units for industrial manufacturing plants. The company is implementing Dynamics 365 Customer Service. Ea...
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