This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
HOTSPOT - Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. Howev...
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Get Started FreeCase study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there...
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Get Started FreeA company uses Omnichannel for Customer Service. An administrator creates a report. You must change reports to intraday insight reports without using customizat...
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Get Started FreeDRAG DROP - You are setting up channels for Omnichannel for Customer Service. You want to set up a channel for a WhatsApp app. You need to configure the channel...
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Get Started FreeCustomer service agents do not have access to Customer Service historical analytics reports in Dynamics 365 Customer Service. You need to provide access to the...
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