This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
You are a customer service representative for a company that uses Dynamics 365 Customer Service. When customer service representatives find records that meet sp...
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Get Started FreeDRAG DROP - You create an IoT Central application to integrate with Dynamics 365 Customer Service Connected Customer Experience. You need to configure the appli...
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Get Started FreeYou work for a power company that uses Dynamics 365 Customer Service. The company provides outdoor smart light bulbs to its customers. Each bulb includes an IoT...
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Get Started FreeA company that manufactures industrial heating, ventilation, and air conditioning units (HVAC) implements the Dynamics 365 Connected Customer Service (IoT) add-...
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Get Started FreeA company that owns hundreds of subsidiaries uses Dynamics 365 Customer Service. Each subsidiary has its own business models and serves different industries. Yo...
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