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PECB PECB Certified ISO/IEC 20000 Lead Implementer
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Question #5
#5
Multiple Choice
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What happens to a service request after it is fulfilled or denied?
A.
It is verified with the requestor and then closed.
B.
It remains open for audit purposes.
C.
It is automatically deleted.
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Question 5 of 80
Exam ISO-IEC-20000-LEAD-IMPLEMENTER Topic 1 Question 5
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