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PECB PECB Certified ISO/IEC 20000 Lead Implementer
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Question #9
#9
Multiple Choice
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Why are corrective actions reviewed before implementation?
A.
To ensure they address root causes and avoid new negative consequences
B.
To confirm they can be implemented quickly with minimal disruption
C.
To document the decision rationale even if effectiveness is uncertain
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Question 9 of 80
Exam ISO-IEC-20000-LEAD-IMPLEMENTER Topic 1 Question 9
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