This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
HOTSPOT - You create a survey for the employees of your company to provide feedback on future products. An employee mistakenly publishes a link to the survey on...
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Get Started FreeHOTSPOT - A company that manufactures industrial heating, ventilation, and air conditioning units (HVAC) implements Dynamics 365 Customer Service. Following eac...
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Get Started FreeYou are a system administrator for Dynamics 365 for Customer Service. All child cases must inherit the product, customer name, case title, and case type from th...
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Get Started FreeDRAG DROP - You manage a Dynamics 365 environment. No customizations have been made to fields. You need to determine the proper usage for status reasons for cas...
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Get Started FreeA company uses Dynamics 365 Customer Service. The app is shared by agents and the inventory department. The inventory department manages the products. The agent...
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