This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
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Get Started FreeA company must standardize the management of web leads and leads generated across their internal and external sales teams. You need to create an entitlement. Wh...
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Get Started FreeHOTSPOT - A company is implementing Dynamics 365 Customer Service. The company installs and services air filtering units for industrial manufacturing plants. Sc...
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Get Started FreeHOTSPOT - You are a consultant setting up a contact center in Dynamics 365 Customer Service. The following requirements must be configured in the system: • Assi...
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Get Started FreeYou use Dynamics 365 Customer Service to manage cases. You need to create a service-level agreement (SLA) that provides a warning when two KPI values match a sp...
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