This certification validates practical skills in enterprise business systems, with emphasis on configuring processes, managing information, and supporting business outcomes. It is intended for professionals who implement or operate enterprise business systems.
DRAG DROP - A company uses Dynamic 365 Customer Service. The company asks you to create an application to assist customer service agents. The app must meet the...
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Get Started FreeYou are evaluating Copilot in Customer Service for a company that has a new environment. Copilot features are already enabled. The company requires use of the c...
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Get Started FreeYou are configuring Microsoft Teams chat integration for a custom model-driven application. Users report that they are unable to use the chat feature in the app...
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Get Started FreeCase study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there...
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Get Started FreeCase study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there...
Premium Content
Create a free account to preview more questions, or enroll for full access.
Get Started Free