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PECB PECB Certified ISO/IEC 20000 Lead Implementer
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Question #3
#3
Multiple Choice
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Which of the following best illustrates a potential misuse of consequence analysis?
A.
Expressing outcomes using both mean and variance
B.
Revisiting the consequence scope as more information is gained
C.
Relying only on point values in situations with high variability
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Exam ISO-IEC-20000-LEAD-IMPLEMENTER Topic 1 Question 3
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